In our last couple of Experience Design classes we’ve looked at techniques for planning and visualising a user journey, and how to storyboard specific scenarios within that journey. We did this using low tech techniques (sketching, post-it notes, paper), to help focus on the process itself rather than the tools.
This research report was prepared as part of our Experience Design (XD) course. The project involved selecting a service area to focus on, researching its context, and preparing a case study of a service operating in that area. The area our team focused on was the growing range of services in the ‘sharing economy’.
How can we reduce the excess stuff in our lives? There are many community enterprises and initiatives aiming to help people be more sustainable, save money, reduce consumption, and swap, lend or recycle stuff they don’t need. There are also many services enabling people to share resources like time, as well as physical objects like …