In our last couple of Experience Design classes we’ve looked at techniques for planning and visualising a user journey, and how to storyboard specific scenarios within that journey. We did this using low tech techniques (sketching, post-it notes, paper), to help focus on the process itself rather than the tools.
After empathising with users and defining the problem for our Design Thinking project, the next step was to start finding possible ways of solving the problem! This is called the ‘ideation’ phase. Ideas can be generated through means such as brainstorming, brainwriting, mindmaps, storyboards, challenging assumptions, sketching or many other methods.
The first stage of design thinking relates to empathising with users – understanding their needs, motivations, thoughts and feelings. For our project we interviewed volunteers from the university as well as observing or interviewing people in external environments and researching friends and family connections.
In this project we’ll be looking at people’s particular relationship with a personal item – I have chosen to look at wallets. We’ll be using Design Thinking methods to examine the human aspects of the product and how people relate to it, use it, and feel about it. To kick things off before starting to …