Experience Design


Techniques for user journeys and storyboards

In our last couple of Experience Design classes we’ve looked at techniques for planning and visualising a user journey, and how to storyboard specific scenarios within that journey. We did this using low tech techniques (sketching, post-it notes, paper), to help focus on the process itself rather than the tools.

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The sharing economy: a case study

This research report was prepared as part of our Experience Design (XD) course. The project involved selecting a service area to focus on, researching its context, and preparing a case study of a service operating in that area. The area our team focused on was the growing range of services in the ‘sharing economy’.

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